Contact Us

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Privacy Policy

Kcushion.com adheres to a firm policy of not supplying ANY personal data either to rent or for sale to any outside party.

Physical addresses, phone numbers, and email addresses are entered in UPS, USPS and FedEx in order to ship packages and send email notifications of tracking details.

Kcushion.com occasionally sends newsletters, service and product announcements, or other promotions or information directly related to your customer relationship with Kcushion.com. By placing an order with Kcushion.com your email is in our system in your customer record.

Law Enforcement and Protection of Users

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.

Link to Third Party Site

Our Web site contains links to third party sites, such as our vendors. Kcushion.com is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.

Third Party Checkout Links

If you use a third party checkout link on our site such as Paypal, your name, billing and shipping addresses and payment information is transferred to us from your account with the third party to enable you to check out of our site without having to re-enter certain information.

Credit card and Payment Companies

When you buy something from us we send your credit card or payment information, name, billing address and the amount of your purchase to your credit card or payment company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase.

Security

Our Web site protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account you should sign off when you finish visiting our site.

20504 Cooper Hawk Ct,  Wildomar Ca 92595

Return Policy

Unused merchandise may be returned for refund or credit within 30 days of purchase. The item being returned must be in its original packaging and be unused. Opened packages are not returnable. A  restocking fee of up to 35% may apply to items eligible for return.  

To process a return please follow the three steps below:

1) Before returning, please call customer service at 951-678-3051 for a Return Authorization (RA) number. You must write the RA number on the outside of the package you are returning. Returns without a RA number may be refused and sent back to you.
 

2) If the item you are returning was shipped in error by we will send a UPS call tag to retrieve your package. For all other returns (including warranty items) the customer is responsible for shipping costs. Please insure your package if returning via postal service in case it gets lost or is damaged.
 

3) All items must be returned in their original packaging, including any documentation, and must be in new, resalable condition.

Upon receipt of the returned item we will either credit your credit card or, if you paid by check or money order, we will send you a refund check. If you prefer we can also apply the credit to your Kcushion account for future orders.

Terms & Conditions

Conditions of Use

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Kcushion.com or its suppliers and protected by U.S. and international copyright laws. All trademarks, service marks, and trade names are proprietary to Kcushion.com. All other trademarks not owned by Kcushion.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Kcushion.com.  Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Kcushion.com its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Kcushion.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Kcushion.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Kcushion.com may require additional verifications or information before accepting any order. Once you have placed a online, phone order, or other type of order with Kcushion.com you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention.

Inventory

At Kcushion.com, we try our best to maintain complete and sufficient inventory levels on most items. Some items may, however, become temporarily out of stock while we wait for shipments to arrive or be produced, particularly with custom orders or custom manufactured products. If you place an order and we are out of stock on an item which will delay shipment more than 2-3 days, we will notify you via email at the address you provided with your order.

Limitation of Liability

IN NO EVENT SHALL KCUSHION.COM BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR ANY OTHER DAMAGES WHATSOEVER, WHETHER IN ACTION OR UNDER CONTRACT, TORT OR OTHERWISE. Under no circumstance, including, but not limited to, negligence, shall Kcushion.com be liable for any damages that result from the use of, or inability to use, the information, materials or products contained in or purchased. Further, Kcushion.com shall have no liability or responsibility for any delay in the delivery, installation or use of the products, as well as the service life of the products, performance, applicability for the use intended, proper installation, or the accuracy of information provided. Kcushion.com will not be responsible for lost or stolen packages, nor damage caused by our products to other parts on the vehicle.

Disclaimer

Proper service and repair procedures are vital to the safe, reliable operation of all motor vehicles as well as the personal safety of those performing the repairs. Standard safety procedures and precautions (including use of safety goggles and proper tools and equipment) should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

Although this material has been prepared with the intent to provide reliable information, no warranty (express or implied) is made as to its accuracy or completeness. Neither is any liability assumed for loss or damage resulting from reliance on this material. SPECIFICALLY, NO WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY IS MADE OR TO BE IMPLIED WITH RESPECT TO THIS MATERIAL. In no event will Kcushion.com, its employees, or its parent or affiliates be liable for any damages, direct or indirect, consequential or compensatory, arising out of the use of this material. Please remember that modifying a car outside its normal OEM status, software or hardware, could be risky. ALL MODIFICATION CONTAINS SOME LEVEL OF RISK, AND THAT RISK IS ASSUMED BY THE CUSTOMER.

Kcushion.com is not responsible for the use, misuse, mis-installation, or damage to property or persons, up to and including loss of life or property from use of items sold by Kcushion.com.

Payment Terms

Kcushion.com accepts credit cards, Paypal payments, Cashier Checks, Money Orders, and Bank Transfers with appropriate billing and shipping addresses to be verified. All orders are to be paid in full at the time of purchase unless we contact you otherwise.

Return Policy

Unused merchandise may be returned for refund or credit within 30 days of purchase. The item being returned must be in its original packaging and be unused. Opened packages are not returnable. A  restocking fee of up to 25% may apply to items eligible for return.  

To process a return please follow the three steps below:

1) Before returning, please call customer service at 951-541-6724 for a Return Authorization (RA) number. You must write the RA number on the outside of the package you are returning. Returns without a RA number may be refused and sent back to you.

2) If the item you are returning was shipped in error by we will send a UPS call tag to retrieve your package. For all other returns (including warranty items) the customer is responsible for shipping costs. Please insure your package if returning via postal service in case it gets lost or is damaged.

3) All items must be returned in their original packaging, including any documentation, and must be in new, resalable condition.

Upon receipt of the returned item we will either credit your credit card or, if you paid by check or money order, we will send you a refund check. If you prefer we can also apply the credit to your Kcushion account for future orders.

Warranty

Kcushion.com will cover any defects in materials or workmanship of the entire line of Kcushion.com products. 

FOR HOW LONG? 90 days from the date the kcushion was originally purchased, no matter who is the present owner. 

WHAT WE WILL DO. Within a reasonable amount of time after you return the Kcushion product to us, we will repair any defect in material and workmanship and ship it back to you, all free of charge during the warranty period. 

WHAT WE WILL NOT DO. We will not repair a product free of charge if it has been misused, damaged by an accident or if the product is not under warranty. This also includes damages stemming from acts of God, e.g., flood, tornado, earthquake or other catastrophic event, e.g., fire. Please note that any alteration to the product, unauthorized by Kcushion.com will void the warranty. 

WHAT THE CUSTOMER MUST DO. The customer must send pictures of the  Kcushion product to us with the original sales ticket or other evidence of date of purchase,   Failure to submit the original sales ticket or failure to have the warranty registration card on file voids the warranty.  ANY OTHER QUESTIONS? email Unisono23@aol.com or Call 951-678-3051 if you have any additional questions regarding warranty coverage. 

DISCLAIMER Any implied warranties, including those of MERCHANTIBILITY and FITNESS FOR A PARTICULAR PURPOSE are also limited to 90 days from the date of original purchase and any action for a breach of such warranties or any express warranties herein must be commenced within this time.  Kcushion.com shall not be responsible for any incidental or consequential damages with respect to economic loss or injuries to property, whether as a result of a breach of express or implied warranties or otherwise.  Kcushion.com will not be responsible for the results of careless handling, unreasonable or improper use of this product. 

WHAT ARE YOUR STATE LAW RIGHTS? This warranty restricts the duration of all implied warranties to 90 days and limits or excludes recovery for incidental or consequential damages.  Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of consequential or incidental damages, so those provisions may not apply to you.  While this warranty gives you specific legal rights, you may also have other rights that very from state to state.